FAQ’s – Our Answers

Posted on May 31, 2018 by

Frequently Asked Questions - Our Answers

 

Check out our answers to the most frequently asked questions through our EPOS installation process.

 

What version of Sage is required? We can integrate with Sage 50 however you will require Sage 50 Professional 2009+. We also support full integration with Sage 200.

Will your till software run on our existing hardware? Yes the till software can be installed on most EPOS and PC hardware.

What data is synchronised between the systems? By default the following elements are completely synchronised between the two systems: customers, price lists, suppliers, nominal codes, tax rates and banking codes.

How do we import our stock into the system? Your existing stock is imported using a spreadsheet. You can also import stock quantities through another spreadsheet when performing your first stock take.

Can I use my own A4 printer to print reports from the till software? Yes, we can install the respective printer drivers on the till to allow you to use your own printer.

Could I run the till software at a separate site to the head office server? Yes, you can use a hardware VPN to link your accounts package to the till.

Can I run reports showing sales per location, till or even user? Yes, reports can be as specific as you require with the ability to filter by a number of variables.

Can I email reports directly to a customers address from the till point? Yes, reports can be emailed directly to the customers preferred email address, this can be set to happen automatically.

Find out more about our EPOS solutions here.


Online shop integration features

Posted on May 21, 2018 by

 

 

Online Shop Integration

Our online shop feature is one of the only accounts package integrated eccomerce solutions that allows your business to trade 24/7 worldwide.

Customer Accounts – Customer accounts are completely synchronised with your accounts software therefore customers will be able to order online using their account. This means customers will still receive their customer pricing as well as being able to charge to their account.

  • Multi Currency – Trade worldwide with the support to take multi-currency. This will give you the perfect platform to expand your business.
  • Synchronised Stock – Existing stock products will be synchronised with your online store so there will be no need to re-enter the same information.
  • Sales Orders – Once an order has been placed online, a sales order will automatically be raised and will be ready for dispatch.
  • Multi Location – With the ability to synchronise all of your stock locations, you will be able to choose which location you would like to dispatch online orders from.

Find out more about our online shop integration here.


Support for The Joe Glover Trust

Posted on May 8, 2018 by

 

joe glover photo 1

 

SBS EPOS are pleased to have been supporting The Joe Glover Trust since 2015, a children’s cancer charity working with families and specialist children’s cancer units across; Hampshire, Dorset, Wiltshire, West Sussex, the Isle of Wight and the Channel Islands.

Jane, from The Joe Glover Trust, came into the office to spend a morning with the team at SBS EPOS. The morning was spent discussing the great work The Joe Glover Trust do as well as hear about all the ways their grants have helped families. The grants mean so much to all of the families and can help cover costs such as household bills or even travel costs to hospital.

We hope to continue raising and donating money to The Joe Glover Trust as well as raise awareness for a charity that offers such support to families in an immensely difficult time.

 


Top 5 features for your Wholesalers

Posted on April 30, 2018 by

 

Top 5 features for your Wholesalers

Seamless integration with your accounts software – Our Wholesaler EPOS software links fully with market leading accounts packages. These include; Sage, Pegasus Opera, Access Dimensions and Exchequer. The integration supports full exchange of data which means that all reports run will reflect the most accurate data.

  • Tablet based stock control software – Our tablet based stock management system allows you to run stock takes for general checking, period or year ends simply.
  • Customer specific pricing – Sign up account customers and assign them individual prices as well as credit limits and pricing structures. This information is then transferred across to the EPOS software to ensure that your customers pricing is kept consistent across all payment platforms.
  • Intelligent stock ordering – The stock reorder module will ensure that your Wholesalers never runs too low on stock. The system uses minimum and maximum stock figures to suggest exactly what needs to be ordered from each supplier.
  • Automatic Invoicing – After a transaction has been processed, the system will automatically email the customer with a full VAT invoice. This will therefore save staff from having to do this manually therefore reducing your administration.
  • Delivery Note Printing – For orders that require delivery, the system will prompt for the delivery address and details. The system will then automatically print a delivery note at the end of the sale.

To find out more about our Wholesaler EPOS software click here.


Challenge for The Joe Glover Trust

Posted on April 23, 2018 by

 

 

Steve Wadey 10k run

 

Just 6 months ago, Support Manager Steve Wadey, decided to take up running to improve general health and fitness. Little did he know that just 6 months down the line, he would be raising money for The Joe Glover Trust by running 10k in the Southampton Marathon.

Steve signed up to the race in January and spent the following months training for what would be a very tough challenge.

Steve completed the run in 69 minutes and raised an impressive total for The Joe Glover Trust.


Circus Starr 2018

Posted on April 16, 2018 by

 

Circus Starr

 

The team at SBS EPOS are pleased to be donating tickets to the Circus Starr, the circus with a purpose.

After donating tickets in the past, we can notice the great work that Circus Starr do, offering an escape to disadvantaged, disabled or vulnerable children. The children, along with their parents or carers can be treated to a special evening of entertainment giving them treasured memories.

Circus Starr was originally founded in 1987 and has been touring around the UK ever since. The line-up boasts world class circus acts and has now given over one million children the chance to escape their troubles and go to the circus.

Circus Starr is touring the UK yet again in 2018, check out their website find out more here.


Museum + Heritage Show 2018

Posted on April 4, 2018 by

 

6 weeks until Museum + Heritage Show

We are pleased to be exhibiting at the Museum + Heritage Show on the 16th and 17th of May, 2018. Check out some of the below features to see why our till software is perfect for your Museum.

  • Gift Aid Integration – Our Gift Aid solution is fully integrated with the retail till software. The system will prompt for the till user to ask for Gift Aid on applicable tickets. You can even make the required fields mandatory, so you will never miss getting the correct information.
  • Digitickets Integration – The integration with Digitickets will mean that we can provide a complete ticketing solution for customer’s online and onsite ticketing experience.
  • Centralised Reporting – A variety of reports will provide you with the information to drill down into your ticket sales, shop sales, success across different locations and your stock.
  • Accounts Integration – A fully integrated EPOS system will reduce your business administration as well as provide consolidated reporting from both the EPOS software and Digitickets.

Our EPOS software is also fully useable in a hospitality environment therefore you can use the same software across your Museum admissions, shop and café. Read more about our specialist EPOS software here.


SBS EPOS sponsor Somerset Speedway

Posted on March 29, 2018 by

 

SBS EPOS sponsor Somerset

 

SBS EPOS are pleased to be sponsoring the Somerset Cases Rebels Speedway team in the 2018 season.

SBS EPOS were invited along to the team’s press and practice day to meet the team and some fellow sponsors. Unfortunately due to the bad weather the speedway practice had to be cancelled but a go-karting grand prix, designed for some team building, was quickly organised for the SBS EPOS representatives to go and watch.

The press evening still went ahead and this gave everyone an opportunity to meet the 7 riders as well as hear from the club’s promotion.

Somerset Speedway ride on a Wednesday evening throughout the season which begins at the end of March and continues until September. You can find out more about them here.

 


Happy Easter

Posted on March 22, 2018 by

 

Easter Eggs for Joe Glover

 

SBS EPOS are launching a new fundraising campaign in the run up to Easter. 100 tickets are up for grabs, each costing £1 and each giving the ticket owner a chance to win the King of all Easter Eggs! A ticket number will be drawn in a raffle, the day before the bank holiday weekend so the winner will claim their chocolate prize just before the Easter weekend.

All of the money raised, will be donated to The Joe Glover Trust. Find out more about the work that The Joe Glover Trust do here.


Greentree Integration

Posted on March 19, 2018 by

Greentree Integration

 

Our latest integration is with Greentree, an enterprise resource planning business management software. Greentree will assist with the running of your entire business.

  • Financial Management – The Greentree system is completely integrated so will therefore provide your staff with the most reliable, up to date financial information. This will increase the visibility over your entire business.
  • Stock Inventory – Greentree will completely manage your stock order and distribution process. You will have complete control to manage stock across multiple warehouses and stock locations. As well as the flexibility to track stock by batch or dimension.
  • Human Resources – Greentree will give you the confidence that you will always pay your staff correctly and on time. With a large database to store key files, and a complex search facility you will always have the resources to make sure the right employees are placed in the correct job role.
  • Job Cost – Gain the knowledge to be able to evaluate specific jobs easily to recognise the level of cost and therefore profit from that particular job. This will allow your company to increase business and cost efficiency.
  • Online Reporting – Staff will have access to live reporting so they can access report data whenever required. These reports can be viewed online so they literally can be accessed from anywhere.

Find out more about our integration with Greentree here.

 

 


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Supporting The Joe Glover Trust

We have partnered with The Joe Glover Trust and will be making a donation for each box of consumables sold amongst other on-going activities.

So far we've raised:

£1308.70

SBS EPOS Supporting Joe Glover Trust